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FAQ

Are you getting fixed on some issue? Feel free to ask! We have tried our best in answering to the most frequent questions that come to your mind while browsing the WinMeNot website or having a purchase or selecting a deal. Sometimes you can have some of other related queries that we might have missed out, please don’t hesitate to contact us for any further things you wish to know.

All the casinos listed at WinMeNot accept American Players. These online casinos are legally authorized to have American players at their websites and offer banking and withdrawal options favorable to their American customers.

Here are some of the frequently asked questions that will help you know your answers:

FAQs

1. With Congress fighting against gambling, how do you see the future of online gambling in the U.S.A?

It is important to notice that the U.S. only accounts for half of the gambling market, as there are huge markets outside the country. One major market in the United Kingdom. The U.K. is one of the biggest markets to regulate online gambling.

However, due to the United States’ restrictions, online casinos, and gambling operations in the U.K. do not accept U.S. players. Thus, making it more difficult for Americans to access reputable casinos and organizations. The problem here is that U.S.-based players will be less safe and more likely to be cheated by online casinos. Lobbyists for the online gambling industry are pleading Congress to repeal the law.

2. With online gambling being banned, will I still be able to gamble and make deposits from the U.S. or will casinos track my IP address and stop me from playing?

As a US player, you can still enjoy online gambling as casinos that run operations from offshore locations are not obligated to follow the laws of the U.S. Most of the online casinos allow Americans to participate, but some enforce U.S. laws. As for deposits, using an online bank such as Neteller is extremely popular.

3. If I try to cash out my online gambling check at the bank, will that land me into legal trouble? Will I have problems with the IRS?

No! These are unlevel checks and do not come with a casino or sportsbook letterhead. They come from generic accounts typically located in the US. Also, paying taxes on your winnings is entirely your responsibility. It is, therefore, better that you report winnings, but neither the bank nor the online casino will ever report such winnings to the IRS.

4. How do I know that the games at the casinos are not fixed in the favor of the casino?

Reputed online casinos are examined and audited regularly. If you’re trying to choose an online casino, make sure you look into its auditing and testing background to make sure it has been properly regulated by trusted firms like eCOGRA. Also, licensing from a reputable gambling authority also ensures fairness.

5. Where to find out the gambling license and payout reports in online casinos?

Each online casino recommended by Winmenot.com includes information about their type of license and jurisdiction. Most often this information is located at the bottom of the website. Look for the following trusted online gaming regulators and jurisdictions: Malta LGA, Alderney Gambling Control Commission, eCogra, Isle of Man, and Government of Gibraltar.

6. Is it safe to use my credit/debit card at gambling sites?

Yes. All credit/debit card details are safe on a secure server protected by the updated firewall systems. If you don’t feel safe using your card, you can have many other choices of other casino banking methods accepted by most online casinos. Pick your favorite deposit and withdrawal options from the list of online casino banking methods.

7. Is my money safe?

The best real money online casinos make use of highly updated security features to guarantee the safekeeping of financial and personal data collected from players. We make sure that these sites keep up with data protection legislation and that their slots and other games get regular audit by external security bodies.

8. What currencies can I play in?

The top-rated online casinos offer many options to the players to play in such as US dollars, Canadian dollars, Euros, and UK pounds. Most often they offer players the chance to play in Australian dollars as well. They aim to allow players to deposit funds and collect winnings in their currency of choice.

9. What is the minimum deposit?

Most often the online casinos and betting sites accept as little as $5-$10 deposits. It may range from $10 to $20 also.

10. How fair are the games?

All recommended online casino sites by Winmenot.com have implemented a Fair Gaming Policy. All our reviewed casinos on our site are audited and checked to ensure they run an unbiased and secure random number generators system. These include games like roulette, slots, blackjack, video poker, and baccarat have been created by trusted gaming providers who implement and ensure the integrity of the games. To make it fair, a random number generator RNG is practiced to randomly produce the gaming results. Same way, slots in a land-based casino function on the same principle by displaying the game outcome using the integrated RNG chip.

11. What is a bonus or promotion?

Promotions and bonuses are the incentives of online gambling sites to allure more players and reward the most loyal customers. Casino bonuses and promotions offer the opportunity for players to increase their play balance, playtime, and stakes.

12. What are wagering requirements?

Most often, accepting a bonus requires catering to wagering requirements, also referred as play-through requirements before you can withdraw your winnings. Wagering means every single bet you place on a game, no matter if you win or lose. This means that you have to keep betting until you have bet a given amount of money for your bonus to clear.

13. What is a free play bonus?

Free play bonuses are programmed to make you learn the ropes of the games before playing for real money. On top of that, if you’re lucky and win your initial free play bonus you can get a bonus of up to $300 free by depositing the minimum amount in the casino.

14. What is a free spins bonus?

You can add free casino spins to a particular slot game. For this, you just have to open the game and play the free spins, which accumulate winning combinations and at the end of the free spins, you get the accumulated free spins value as a cash bonus with play-through requirements.

15. What is a loyalty bonus?

Online casinos offer many loyalty bonuses for regular players. Your gaming activity determines your status level and you progress to the superior VIP levels, where exclusive promotions and special gifts are available for you.

16. Who do I contact when I run into problems?

The best online casinos generally provide customer support 24/7 all year round via a variety of contact methods including live chat, email, and phone.

Please consider reviewing our list of all casinos. We have tried to make the choice easier for you by presenting information about each and every casino from that list including available games, coupon codes, bonus offers, banking facilities, security issues, customer support and more. Our most popular segment represents the best of the best no matter which game you like to play. We’re trying hard to keep the list of online casinos up-to-date with latest information so to help our visitors. Here at WinMeNot, we’ll guide players to the best casinos to play blackjack, baccarat, keno, online slots, roulette or video poker so they have fun by saving more.

Yes you can share a coupon of your choice among your friends. You can do it by using icons given at our website for sharing via Facebook, Twitter and Google+. Also you can email them and share.

Sticky bonuses are those bonuses that cannot be withdrawn from the online casino whereas a normal bonus can be withdrawn.

Sticky bonuses are an excellent means of improving your game since you get to begin your game with a huge start up balance. Sticky bonuses will offer you a whole lot more money than a normal bonus and often provide 200% to 400% matches on your initial deposit. This increases your chances of raking in some big wins. However, it is best if you have a substantial bank roll when you play with a sticky bonus or else you must be a really good player or you may just end up losing more than you win.

Read the terms and conditions of the deposit and check out guide sites that can inform you which online casinos have sticky bonuses and which do not so that you clearly use your mind if you wish to go for Sticky Bonus.

The  wagering requirement is a multiplier that represents the number of times you have to play though a bonus before you are able to withdraw any winnings.

Like for example: There is $20 Casino bonus with a 10x wagering requirement. This means the player needs to spend $200 on eligible games, before he can withdraw any pending winnings gained.

Stakes on some of the casino games might not count in full towards the wagering requirement. There is a set Standard Game Weightings that may apply.  Any winnings made while working towards your wagering requirements will be stored in a pending balance until you meet the wagering requirement. You cannot withdraw cash from your pending balance. You will be able to spend those pending money to work down the wager requirement.

Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account.

To release any pending fundsinto your account, you need to complete the wagering requirement for the applicable bonus. Once you have done that, all funds stored in the pending balance for that bonus will be released to your Account.

It is always better to check with the casino’s terms and conditions to clarify this.

 

When you click on any casino at WinMeNot.com you will find a short review of the particular casino on the right hand side of the page. (See Picture Below)

Slots Of Vegas Review

You will find here a brief description about the casino, games offered at the casino, Banking Methods available at the casino and their customer support.

For rating a coupon you will find little pattern of stars below the coupon details. Simple click on star to do the rating for the coupon code you wish.  (See picture below with 4 rates and stars selected)

Rating The Coupon

Once you click on star it will fill the color with orange and upgrade the rating for that coupon.

The coupons you received by email but you didn’t found on the casino website are valid to use. It is because some casinos offer EXCLUSIVELY COUPON CODES for our WinMeNot website only and we have the right to it to promote it to you.

Once after our staff will go through your submitted coupon you will immediately see your coupon at the WinMeNot website. In case of some typing error or some false information we will not be able to post it at once. We hope you enter the right coupon code with right casino name and other valid details.

Yes you need to register on the online casino before you can use the Coupon Code. As to play for real money you need to have to submit your details at the casino like your Address proof and Age as most of the casinos have their own set of rules and regulations to follow.

 

You can submit a new coupon by following few easy to do steps:

  • Click on the casino you wish to submit the coupon
  • You will land on that casino page with its coupon codes.
  • There at the right hand side below the name of the casino like Slots of Vegas Coupon Codes you will find a Box “SUBMIT A COUPON” (as in the picture below)
  • Click on that “SUBMIT A COUPON” Box

Slots Of Vegas Coupon Codes

When you Click on SUBMIT A COUPON you will find a form to be filled referring

“Submit a new Coupon to WinMeNot”. (See Picture Below)

Submit Coupon Form

Here you will fill the following details

How would you name this Coupon?

You can give a title to your coupon like for an example :Welcome code for Silver Oak Casino

Enter Casino Website or Offer Address (Note that affiliate links may be removed)

Here enter the URL of Casino Website

Select the type of Offer

Here there are two options for you to click: Coupon and Discount

You click on which ever is applicable according to the promotion offer by the particular casino. Like for an example: If you have a coupon code say BIG100 select the type of offer as Coupon AND if you have a discount offer say free $50 chips then Select the type as Discount

Enter a Description of this coupon

Here you can write what the coupon offers like for example: Is the coupon a welcome bonus, Is there any  deposit or withdrawal, Is there any Play Through, Is there any Cash Back, How many times can one redeem this coupon and what all games are allowed

Enter any Terms and Conditions Applicable

Here you need to mention any terms and conditions applicable with the coupon codes or discounts that you are submitting. Like for example: Which day this coupon code is valid and for what period of time, Is there any wagering requirement, Is there any country restriction etc.

Short Offer Text

Here you have to mention the percentage of match bonus. Like for example 240%

Short Offer Discount

Here you have to mention the discount percentage. Like for example 20%

Is this code available to

Here you will find two options to select: All Users and Members Only. If the coupon code you are submitting is for all users you select that option and if the coupon code is for VIP or casino members then select Members only

Expiration Date

Here you mention that Expiration date of the Coupon Code

For example 31/12/2015 at 11:26 EST Remember date must be in the form of dd/mm/yyyy

Input Captcha

For secure and safe submission to the WinMeNot Site you will see an Input Captcha to verify the account. Therefore some figure might be given for you to enter or something to solve such as 9+9 and you have to enter the correct answer. Like 9+9 = 18

Finally Click on the “Submit Coupon Button” given at the end of the form.

No Deposit Bonus Coupon Code offers you the freedom to play before you actually decide to deposit to play for real money. So these are like free money that can be cashed out at any time and be used without restriction at online casinos. But remember that some casinos do have some withdrawal limits if you play with No Deposits Coupon Codes. As they are not so huge it is better to check at the casino sites in detail about such offers.

Click on the coupon code at any casino you wish to redeem. We will automatically copy the code for you. When you visit the casino website, just paste the coupon code in the promo code field.  Wish to know more then follow our Detailed Guide.How casino coupon codes work

Let us know immediately, we’ll help you resolve any issue(s) you are facing. Using coupons mentioned at WinMeNot site, if you face any issue with your account at the casinos we will sought to get it fixed. Also when in doubt, do Contact Us anytime.

The Casinos Listed on WinMeNot are safe and secure. We do research on each casino that is listed on our website and look for its licence and registration.
The casinos have enabled 128-bit SSL encryption, which prevents anyone from accessing your information and many casinos also demonstrate this with an audit seal. The casinos also guarantee in their privacy policy that they never sell or give out any of your information to any third parties.

Yes WinMeNot is absolutely safe site and highly secure. We use industry-leading technology (such as SSL) to keep your information safe.

WinMeNot automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the WinMeNot site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.

Once your information reaches the WinMeNot site, it resides on a server that is heavily guarded both physically and electronically. WinMeNot servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

By signing Coupon Alerts you will receive the alerts on coupons being offered by the online casinos.

But Signing to WinMeNot Emails you will not only receive Coupon Alerts but also Exclusive Coupon Codes that are offered specially for WinMeNot by online casinos and we promote them to you via Email. Along with this you will also get to know through our emails about upcoming offers and events and our latest blog posts which can be quite entertaining and useful to you.
It is better to sign for both so that not to miss any best deal.

It is unfortunate that you need to delete your account with us as we are delighted to have you as our most valuable customer and we wish that you stay with us. But if you still intend to delete your account then Go to your profile page and on your profile settings you can easily click on ‘Delete My Account’ option and your account with us will be removed.

You need to create an account for your own benefit.

Creating an account with WinMeNot Site is free and easy to do.

With an account at WinMeNot you can

  • Have the benefit of subscribing to our Coupon Codes Alerts for your favorite casinos and other Exclusive offers specially for you
  • You will Save your time by browsing to our large data base of online casinos and their coupon codes as we will directly email it your account the best coupon offers.
  • You can submit us new coupons with your account
  • You can ask us and contact us in case of any issue you face or any questions you have in mind.
  • With an registered account with us you will come to know by our email of the upcoming events news and deals that we are going to offer you
  • Last but not the least it will help us recognize you as a genuine customer.

 

Yes  you can refer WinMeNot Website to your friends. You might receive a bonus from us by such referral.

Great! We will love to respond to your queries. You can contact us and let us know how we can help you.  Our staff will surely answer to any kind of information that you wish to know from us.

If you did not sign up with WinMeNot but you did received a verification email simply contact us immediately. We will try to find out and investigate.  May be someone requested this email but accidentally entered your email address.

 

Your email address is already taken shows that you may have created an account with us. It might have been that you ended up registering your account with us but was not successful in first attempt or due to some technical error the page might not have updated your information.

Click on the Login tab in the top right section of any page. Click on the Forgot my password link located between the email and password field of the login section. This will take you to a page where you can enter the email address for the forgotten password. Now you enter your email addressnand click “send,”

Shortly you’ll receive an email that will help you reset your password. Click on the link sent to you by email and you’ll be taken to your account where you can create a new password.
If you do not receive the email or if you continue to receive a message saying your email address has already been taken you can Contact Us.  and we will resolve your issue soon.

 

In case you’ve forgotten any of your Facebook information, you should first go directly to Facebook.com website and click on “Forgot your password” beneath the password section.

Once you retrieve your Facebook Password again you log in at first to your Facebook account so that it confirms your new or retrieved password and then you can log in it with at WinMeNot website.

You need to verify your email address for security purposes. It makes us confirm that no other account is registered with your email address and it is only you who is the owner of your account.

It would be still better if you choose to use Facebook when logging to your account with us as  then we won’t ask to verify your email address, because Facebook has already verified it for us.

With your Facebook Information we offer you to sign up and log in at our website by your existing Facebook Account.  In this way it will not be necessary to create another account with us and no hassles to remember another password.

Using Facebook also saves you the trouble of having to verify your email address. If you don’t use Facebook or would rather use your email address, we provide that option as well.
When you click on the Facebook button from our Sign Up or Login tabs, a pop-up appears and asks for the email address and password related to your Facebook account. This pop-up is managed by Facebook.  Facebook simply confirms that you are who you say you are.

Note that WinMeNot will NEVER come to know of your Facebook password.

Something is probably blocking your cookies. Please check your browser settings, and any firewall or spyware software you may have installed. Please also remember to click ‘Remember Me’ as this should help avoid this problem in future.

Yes. To change your email address and password, please  sign in to your account first and go to your account settings and change your account log in password or email.

Our privacy policy can be found in privacy policy page.

Signing up with WinMeNot is 100% free. You can un-register from the service at any time at no cost.

The best thing you should do is contact us for that deal or coupon. You’ll likely see a response from one of our Team Member within a short period of time.

Kindly contact us giving details of your experience and your comments on that particular code or coupon that did not worked. Sometimes a coupon or code might have expired before we were able to remove it from our site. We test coupons before posting and do our best to stay up-to-date as to when codes or deals expire and remove them from our site as quickly as possible.

WinMeNot does not actually sell anything and is not a store. We are simply a resource for smart consumers to stop and grab a casino coupon, or be alerted to a fantastic coupon deal on your way to use it on online casino mentioned in our website.

This may happen depending on the browser you use or some of the settings you’ve chosen. You can contact us for remedial suggestions on the best viewing experience.

Be sure you’re using the email address you signed up with. If you’re sure you are using the correct email address, click on the ‘forgot password’ link in the Log In form, You will be prompted to enter your email address and click ‘Send Email’. You’ll get an email with instructions for resetting your password. Wait a few minutes for that message to arrive. If you don’t receive an email after few minutes, check your spam folder. Still if you have issues we are always there to help you. You can contact us without any delay.